Last Updated: August 2026
Pure Nile Tours respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting a quotation, making a booking, or using our travel services.
This Privacy Policy explains what information we collect, how we use and protect it, when it may be shared, and the choices available to you.
By using our website or submitting your personal information to us, you acknowledge the practices described in this Privacy Policy.
We may collect personal information that you voluntarily provide when you:
Request a travel quotation.
Submit an enquiry or contact form.
Book a tour, Nile cruise, accommodation, transportation service, or travel package.
Contact us by email, telephone, WhatsApp, or another communication channel.
Subscribe to promotional communications.
Provide passenger information required to arrange travel services.
The information we collect may include:
Full name.
Email address.
Telephone or WhatsApp number.
Nationality and country of residence.
Passport information where required for bookings, permits, flights, hotels, or cruises.
Arrival and departure details.
Travel dates and itinerary preferences.
Accommodation and room requirements.
Dietary requirements and accessibility requests.
Information about accompanying travelers and children.
Messages, enquiries, feedback, and correspondence.
Billing and transaction-related information.
Please only provide personal information relating to other travelers when you have their permission to do so.
Payments may be processed through banks, payment gateways, credit card processors, or other authorized payment service providers.
Pure Nile Tours does not directly store complete credit or debit card numbers on its website servers. Payment information submitted through a third-party payment provider is processed in accordance with that provider’s privacy and security policies.
We may retain limited transaction information, such as the payment amount, payment date, transaction reference, payment status, and the name of the payer, where required for booking administration, accounting, fraud prevention, or legal compliance.
We may use your personal information to:
Respond to enquiries and provide quotations.
Create, confirm, manage, and amend bookings.
Arrange hotels, Nile cruises, transportation, flights, guides, entrance tickets, permits, and other travel services.
Communicate important information about your itinerary.
Process payments, refunds, and invoices.
Provide customer support before, during, and after your trip.
Personalize travel recommendations according to your budget and interests.
Verify passenger information where required by suppliers or authorities.
Improve our website, services, and customer experience.
Prevent fraud, misuse, security incidents, and unlawful activity.
Comply with accounting, tax, legal, regulatory, and contractual obligations.
Send marketing communications where you have consented or where otherwise permitted by applicable law.
We will not use your personal information for purposes that are materially different from those described in this policy without providing appropriate notice.
Where applicable, we process personal information on one or more of the following grounds:
To take steps at your request before entering into a contract.
To perform our contractual obligations in connection with your booking.
To comply with legal or regulatory requirements.
To protect our legitimate business interests, provided those interests do not override your privacy rights.
With your consent, where consent is required.
You may withdraw your consent at any time where processing is based on consent. Withdrawal will not affect the lawfulness of processing carried out before consent was withdrawn.
We do not sell or rent your personal information.
We may share relevant information with trusted third parties when necessary to provide your requested travel services, including:
Hotels and accommodation providers.
Nile cruise operators.
Airlines and transportation companies.
Tour guides and local representatives.
Restaurants and activity providers.
Banks and payment processors.
Technology, website hosting, email, and customer-support providers.
Insurance providers where requested.
Government authorities, tourism authorities, immigration departments, or law-enforcement bodies where legally required.
Professional advisers, including accountants, auditors, insurers, and legal advisers.
We only provide third parties with the information reasonably necessary for them to perform the relevant service.
Some suppliers may operate outside your country of residence and may process information under different privacy laws. By booking international travel services, you acknowledge that necessary information may be transferred to the countries in which those services are provided.
Our website may use cookies and similar technologies to:
Enable essential website functionality.
Remember user preferences.
Understand how visitors use the website.
Measure website traffic and performance.
Improve navigation and content.
Detect security issues and prevent misuse.
Support advertising or marketing activities where applicable.
The technical information collected automatically may include:
IP address.
Browser type and version.
Device type.
Operating system.
Approximate location.
Referring website.
Pages visited.
Time spent on the website.
Date and time of access.
You may manage or disable cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.
Where required by applicable law, non-essential cookies will only be used after obtaining your consent.
Our website may use third-party analytics, advertising, social-media, mapping, video, payment, or communication services.
These providers may use cookies, pixels, web beacons, or similar technologies to collect information about your interaction with our website. Their handling of information is governed by their own privacy policies.
Pure Nile Tours does not control the privacy practices of independent third-party providers and encourages users to review the relevant provider’s privacy policy.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:
Unauthorized access.
Loss or misuse.
Unlawful disclosure.
Alteration.
Destruction.
Accidental damage.
These measures may include encrypted connections, secure hosting, access controls, firewalls, security monitoring, staff-access restrictions, and regular software maintenance.
Access to personal information is limited to authorized employees, representatives, and service providers who need the information to perform their duties.
However, no website, internet transmission, electronic storage system, or communication method can be guaranteed to be completely secure. You should avoid sending highly sensitive information through unsecured communication channels.
We retain personal information only for as long as reasonably necessary to:
Complete and manage your booking.
Provide customer support.
Maintain business and accounting records.
Resolve complaints or disputes.
Prevent fraud.
Comply with legal, tax, regulatory, and contractual obligations.
The retention period may vary according to the nature of the information, the services provided, and applicable legal requirements.
When information is no longer required, we may securely delete, anonymize, or archive it in accordance with our internal procedures and legal obligations.
We may send you promotional emails or messages about tours, travel offers, destination information, and related services where you have agreed to receive them or where permitted by law.
You may unsubscribe at any time by:
Using the unsubscribe link contained in an email.
Replying to the message with an unsubscribe request.
Contacting us using the details provided below.
Unsubscribing from promotional communications will not prevent us from sending essential messages relating to an existing enquiry, payment, or booking.
Depending on your location and the applicable law, you may have the right to:
Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your information where legally permitted.
Object to or restrict certain processing activities.
Withdraw consent where processing is based on consent.
Request a copy of certain information in a portable format.
Opt out of direct marketing communications.
Submit a complaint to an appropriate data-protection authority.
To exercise any applicable right, please contact us using the details below. We may need to verify your identity before processing your request.
Some requests may be limited where retaining or processing the information is required by law, necessary to complete a contract, or needed to establish, exercise, or defend legal claims.
Our website and services are not intended for children to use independently without the involvement of a parent or legal guardian.
Where a booking includes a child, the parent, guardian, or responsible adult must provide the information required to arrange the child’s travel services.
We do not knowingly collect personal information directly from children for marketing purposes.
Our website may contain links to third-party websites that are not operated or controlled by Pure Nile Tours.
We are not responsible for the content, security, availability, or privacy practices of external websites. Visitors should review the privacy policy of each third-party website before submitting personal information or using its services.
The inclusion of an external link does not necessarily constitute an endorsement of that website or its services.
Because travel services may involve suppliers and service providers in different countries, personal information may be transferred, stored, or processed outside your country of residence.
Where required, we take reasonable steps to ensure that information shared internationally is handled with an appropriate level of protection and is limited to what is necessary to deliver the requested services.
We may update this Privacy Policy from time to time to reflect changes in:
Our services.
Website functionality.
Business operations.
Technology.
Legal or regulatory requirements.
The updated version will be published on this page with a revised “Last Updated” date.
Material changes will apply from the date they are posted, unless a different effective date is stated. We encourage you to review this page periodically.
For questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact:
Pure Nile Tours
Email: booking@pureniletours.com
Phone: +20 112 877 5545
